How Payments Work & How We Keep Them Secure – OOONO

Here you’ll find all the essentials for making a payment on our website - basically, everything you need to check out with confidence.

What payment methods can I use?

We’ve got you covered with the following payment methods: Paypal, Google Pay and Credit card (Visa/ Mastercard).

When will I be charged for my order?

Your wallet can breathe easy until we send off your goodies—meaning you'll be charged when your package is handed over to the courier.

I have a business – can I make a purchase using my VAT number?

Currently, VAT numbers can only be added for orders placed in Germany – but we're working on expanding this option.

How do you make sure the online payment is safe?

No need to worry! We use two-factor authentication to keep your online payments secure and your information safe.

Where can I find my invoice and my order number?

You’ll find both in your order confirmation email – there’s a handy link to your invoice (available for 30 days) and your order number is listed there too. Can’t find the email? No stress – just reach out to us through our contact and let us know the email address you used to place the order. We’ll help you out in no time!