If you experience connectivity issues, please check your settings. Below, we have listed the standard configuration for iOS. Remember, Bluetooth and mobile data have to be enabled for the OOONO CO-DRIVER NO1 to pair and connect with the OOONO app and for the device to provide traffic information.
Delete the OOONO connect app
Go to settings on your iPhone > General > iPhone storage
Find the OOONO app
Click "Delete app"
Restart your iPhone
Download the OOONO app from the App Store
Open the OOONO app and go through the onboarding
Go to settings on your iPhone > General
Enable “Update in background“
The OOONO app must be turned on (the slider must be green)
Go to settings in your iPhone > Privacy > Location services
Enable "Location services" (the slider must be green)
Scroll down to the OOONO app and enable “Always” and “Precise location” – both need to be enabled
After following the above steps, your OOONO CO-DRIVER NO1 should now connect automatically to your OOONO app on your smartphone. If you still experience connectivity issues, please contact our support team.