If you experience connectivity issues, please check your settings. Below, we have listed the standard configuration for iOS. Remember, Bluetooth and mobile data have to be enabled for the OOONO CO-DRIVER NO1 to pair and connect with the OOONO app and for the device to provide traffic information.

Delete the OOONO connect app

  • Go to settings on your iPhone > General > iPhone storage

  • Find the OOONO app

  • Click "Delete app"

  • Restart your iPhone

  • Download the OOONO app from the App Store

  • Open the OOONO app and go through the onboarding

Background data

  • Go to settings on your iPhone > General

  • Enable “Update in background“

  • The OOONO app must be turned on (the slider must be green)

Privacy

  • Go to settings in your iPhone > Privacy > Location services

  • Enable "Location services" (the slider must be green)

  • Scroll down to the OOONO app and enable “Always” and “Precise location” – both need to be enabled

After following the above steps, your OOONO CO-DRIVER NO1 should now connect automatically to your OOONO app on your smartphone. If you still experience connectivity issues, please contact our support team.


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