⚠️ This android troubleshooting article is currently being redone, as much of the information found in this article is outdated or has been changed, and is now incorrect.

⚠️ If you are experiencing any Android issues, please contact us directly via the chat in the bottom right corner.

In general, most Android phones have a form of power / battery management that you have to make sure that OOONO is not subject to, because that will make it difficult for the OOONO CO-DRIVER NO1 to connect, or block the OOONO CO-DRIVER NO1 so it can't connect at all. This can be found under settings and can be used in general or for each individual app.

Android 6

  1. Open Settings

  2. Select Advanced Settings

  3. Select Battery Management

  4. Select Protected Apps

  5. Mark OOONO as a protected app

Android 7

  1. Open Settings

  2. Select Apps / Applications

  3. Select Options in the small pop-up menu at the bottom of the image

  4. Select Special Access

  5. Select Ignore Battery Optimizations

  6. Select All apps (Press blue arrow)

  7. Select OOONO and check Allow

Android 8

  1. Open Settings

  2. Select Apps / Applications

  3. Scroll down the list and select "OOONO"

  4. Select Battery

  5. In the pop-up, slide the slider to the left of Manage Automatically to disable

  6. Run slider to the right of Auto-start, Secondary start and Run in the background, to activate the three

  7. Select OK

After following the steps above your OOONO CO-DRIVER NO1 should connect automatically to your OOONO app on your smartphone. Do you still have problems with the connect please contact our support via the chat.

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