If you experience connectivity issues, make sure your device has the following settings enabled: 👇
Background App Refresh: "On"
Mobile Data: "On"
🔺 Important: A worn-out battery can cause connectivity issues. If your OOONO CO-DRIVER NO1 is 10-12 months old and you experience volume issues, we advise you to replace your battery.
If you still experience issues, please refer to other support articles for more detailed guides on troubleshooting on iOS and Android.